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Return Policy

The jewelry item(s) purchased from Nissoni Jewelry store is eligible for return within first 14 days after the item has been received by the buyer

and must have its original label(tag) attached to it and within its original jewelry box.MUST NOT have signs of being used or worn. 

Please note, if original tag was removed from the jewelry item then you'll be charged 30% of paid price as a re-stocking fee.

When returning, we kindly ask you to meet the following standards:

1.  The item should remain in good condition without

2.  The jewelry in dispute should be exactly in the same condition as you've purchased it.

Custom Made orders are final sale and cannot be returned

3.  All package and protective materials (tapes, plastics, hang tags, accompanying accessories, etc.) should remain in place.

4.  The returned item should be accompanied by all papers which were originally included in our shipment to you.

5.  All returns are subject to prior confirmation by our representative over the phone 212-921-1234. 

6.  After your return is confirmed by us you will receive a RIN - a Return Item Number.
     Please make sure to ship the undesired item in such a way, that we receive it within 7 days since the RIN has been assignment.

7.  Kindly consider full refund, subject to costs for shipping and obligatory insurance fees.

8.  We refund our customers in the same way they remitted their payments to us.

9.  The jewelry item(s) purchased from Nissoni Jewelry store is eligible for return within first 14 days after the item has been received by the buyer.

10. The item must have its original label(tag) attached to it and within its original jewelry box. MUST NOT have signs of being used or worn.

     Please note, if original tag has been removed from the item then you'll be charged 30% of paid price as a re-stocking fee.

11. Kindly pay your attention to the courier service you are using. We accept traceable services only. For example USPS, UPS, FEDEX etc...

12. Kindly prepay the courier shipping service and insure the full amount of your refund.
     We do not accept “Freight Collect” shipping terms neither we accept any responsibility for damages or loss of whatsoever nature which took place during the shipment.


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